Northern Lincolnshire patients battling oncology or haematology health conditions are set to benefit from a bolstered emergency service designed to reduce nonessential hospital admissions. The NHS Humber Health Partnership is broadening its triage service at the Queen’s Centre Acute Assessment Unit (QCAAU), based in Castle Hill Hospital. This service, which has been assisting patients from Hull and the East Riding, will now extend its reach to patients residing south of the Humber, providing contact details once treatment commences.
Sister Kirsty McDonagh, the manager of the QCAAU, announced that a senior nurse coordinator and triage assistant will man the service around the clock from this month onwards. This move aims to help patients sidestep unnecessary hospital stays or emergency department visits in Scunthorpe, Grimsby and Hull. She noted the importance of creating a single point of access triage for patients from both Hull University Teaching Hospitals and Northern Lincolnshire and Goole Hospitals.
Amy Richards, a mother of three who has been utilising the QCAAU for the past three years following her breast cancer diagnosis, praised the unit’s expertise, professionalism and warmth. She highlighted the unit’s understanding of her individual health history and their quick response to issues related to her cancer treatment. Now cancer-free, Amy expressed her immense gratitude towards the QCAAU, her oncology consultant, and the entire team of dedicated staff and volunteers.
This story was adapted by The Lincoln Post from original reporting by www.grimsbytelegraph.co.uk.
